Archive for February 23rd, 2010

With the uncertainty of the economy, legal marketing agency Beyond All Reasonable Doubt Marketing is advising law firms to take a serious look at their budgets. While marketing, advertising and public relations dollars frequently are cut to reduce expenses, marketing experts agree that a down economy is actually the time when marketing efforts should remain in place, and if anything, be enhanced.

“When other law firms reduce their spending and cut their marketing, they have less presence in the marketplace,” explains BARD Marketing founder and president, John Sailer. “This means the time is ripe for a savvy law firm to grab market share – to reach the audience that is still there but who is hearing from fewer of your competitors.” Continue reading ‘Legal Marketing Agency Offers Tips for Law Firms on Development of 2009 Marketing Budgets – Advises Against Cutting Corners’ »

Once my clients truly understand that marketing is about relationships, we start talking about how those relationships are created and maintained to determine appropriate marketing tactics for their businesses and personal styles.  But no matter what kind of business my clients are in, they all have the same excellent relationship marketing tool at their fingertips: Their e-mail messages.

E-mail messages are the most frequently overlooked (and virtually free) marketing tools available to entrepreneurs.  No, I’m not talking about electronic mail campaigns, or spamming, but using the messages you send out every day to your clients and colleagues as a subtle marketing tool.  You can do this by adding more information to your signature line in all your e-mail.

How many times have you received a message from people who aren’t using a company domain name in their e-mail address, so you’re not sure who Bill or Sally @Hotmail.com is?  Or what if you’re in that position yourself? Many low cost Web hosts will forward e-mail received to [email protected], but don’t provide an e-mail address from your domain name.  So how do you look professional when you’re dealing with a $35 a month Web site and free Internet e-mail?  You use an annotated signature line. Continue reading ‘Signature Line: An Overlooked, Virtually Free Marketing Tool’ »

How to Handle Any Objection

There are no sales without objections. Objections indicate interest. Objections are signposts that lead you step-by-step toward closing the sale. The fact is, if there are no objections, there is no interest. If there is no interest, there will be no sale.

Use a Testimonial
As you already know, one of the most powerful ways to eliminate objections is to present testimonial letters from satisfied customers who shared the objection at one time. A sweetheart letter answering a customer’s major concern is a potent way to demolish the objection forever.

Interpret It as a Question
Aside from using testimonials, another way to deal with objections is for you to take the objection and interpret it as a question. Treat it as a request for more information. Recognize that an objection is a natural customer response to any offering where there is some risk of purchasing. When the prospect says, “It costs too much,” you can respond by saying. “That’s a good question. Why does it cost more than you’re expected to pay?” You then go on to answer the question you have posed. Continue reading ‘How To Handle Any Objection & Convert More Leads To Closed Deals’ »