As part of an integrated marketing plan, social media is the online marketing element that can best be described as the new word-of-mouth marketing. In the past consumers didn’t have any control over marketing messages but new technology gives consumers power by allowing them to decide which brands they want to engage with.
This shift in power makes it vitally important for brands to entice consumers to want to engage with them. Social media present brands with the opportunity to engage with consumers and get them to spread the brand message. When this is done correctly, social media can turn brand ambassadors into brand evangelists.
With so many platforms available anyone with Internet access can become a publisher through networks like Facebook, Twitter and so many others. Consumers can publish their opinions, experiences and thoughts whilst choosing who they want to interact with. Thus, social media gives consumers the power to have their voice heard.
(more…)
From newsletters to order confirmations, email is an increasingly important aspect of commerce. However, the e-business industry is still so inexperienced about email that even following these basic tips will put anyone ahead of most of the industry. Here are the rules and standards in writing effective emails.
Don’t recycle traditional direct mail copy. Even if it was successful.
Understand that the Internet is a completely new medium. The copy that pulled high response rates in the world of direct postal marketing doesn’t get read on the Net. Especially not as email.
(more…)
As part of an integrated marketing plan, social media is the online marketing element that can best be described as the new word-of-mouth marketing. In the past consumers didn’t have any control over marketing messages but new technology gives consumers power by allowing them to decide which brands they want to engage with.
This shift in power makes it vitally important for brands to entice consumers to want to engage with them. Social media present brands with the opportunity to engage with consumers and get them to spread the brand message. When this is done correctly, social media can turn brand ambassadors into brand evangelists.
(more…)
