There’s a new set of rules for connecting your brand to your employees, caregivers, communities and patients. And it requires you to let go of what you think you know. Continuing to try to persuade audiences about the superiority of your organization through traditional campaigning (in the absence of other efforts), with the use of rational information and comparative data, is just not that important to those you’re trying to connect with.
The future of healthcare marketing is not about saying things to caregivers, communities and patients. It is about saying and doing things with them. It is about Attraction Marketing, compelling audiences to become socially involved with your brand, while letting you (the healthcare marketer) actually spread your commercial message more effectively.