From newsletters to order confirmations, email is an increasingly important aspect of commerce. However, the e-business industry is still so inexperienced about email that even following these basic tips will put anyone ahead of most of the industry. Here are the rules and standards in writing effective emails.
Don’t recycle traditional direct mail copy. Even if it was successful.
Understand that the Internet is a completely new medium. The copy that pulled high response rates in the world of direct postal marketing doesn’t get read on the Net. Especially not as email.