Posts tagged ‘product quality’

The tough economic times have made customers to be increasingly choosy so as to limit their spending and save money. The reason for this is understandable because they do not want to chance on a product or services that may not deliver. Therefore, as a business owner you need to be consistent in product quality or you may risk losing the loyalty of your customers.

Good marketing strategies should ideally create a certain business image brand, hence realize that your target market has a particular expectation about the product or service you are trying to promote and it is vital to meet these expectations. Failure to meet these expectations will result in your clients being disgruntled and they will surely end up trying other products.

Continue reading ‘Marketing Tips – How to Improve Your Business Brand and Overcome Your Competitors’ »

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I have recently heard a sales manager saying, “the sales person’s job is to bring in customers. If product quality is bad, management will take care of it. Sales people should spend less time commenting on product quality.”

If a sales person is doing many other things other than selling, you can say that the sales person is not doing his job. However, if many sales people are doing so, then perhaps you need more investigation.

While it is true that sales people should commit their time and effort generating sales revenue, that may not be how customers perceive things. Customers want sales people to be “accountable for results”.

Continue reading ‘Are Sales People Responsible For Improving Product Quality?’ »

I have recently heard a sales manager saying, “the sales person’s job is to bring in customers. If product quality is bad, management will take care of it. Sales people should spend less time commenting on product quality.”

If a sales person is doing many other things other than selling, you can say that the sales person is not doing his job. However, if many sales people are doing so, then perhaps you need more investigation.

While it is true that sales people should commit their time and effort generating sales revenue, that may not be how customers perceive things. Customers want sales people to be “accountable for results”.

Continue reading ‘Are Sales People Responsible For Improving Product Quality?’ »

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